Tips for a Stress Free Mortgage Process

From the shopping phase to the closing to watching your mortgage after you close, here are some tips that will make the entire process a little more stress free!

Follow these tips and read my article about How to get an accurate Mortgage Quote to save yourself some money and some stress. You will protect yourself from any surprises and become the savvy mortgage shopper that we all want to be.
  1. Before you even start calling, get a credit report! Preferably one with credit scores.
    from Experian (formerly TRW) at 1-800-682-7654, www.experian.com
    TransUnion at 1-800-916-8800, www.transunion.com
    or Equifax at 1-800-685-1111. www.equifax.com

    You can also go directly to your mortgage professional, or even myself to obtain this report and to make sure that everything looks good.

    First, you have plenty of time to correct any mistakes.

    Second, you will know your credit rating.
    Read my article about Credit Scores to see what they mean.

    If you already have a mortgage professional you work with and find a problem, expect a 30 to 60 day delay in the mortgage process to fix a problem

  2. Shopping for your Mortgage
    Why is it that many otherwise savvy shoppers choose a Lender on the basis of such great thinking, like, "We have banked there for 15 years," or "I've seen their ads on TV."
    or worst of all....."They had the lowest rate" or "They had the lowest costs"

    The first objective of shopping for a mortgage should be finding who you can trust.

    The second objective should be finding out what the best mortgage is for you. Remember this as you shop!

    There is a right way and a wrong way to go about mortgage loan shopping, yet some estimates say that up to 80% of people go about it the wrong way! Shopping for a loan the right way can save you a lot of money. Shopping for a mortgage the wrong way not only can cost more money but can leave you open to being taken advantage of.

    Most people get confused by the staggering array of choices and that's why they don't get the best results. Everyone you call has this "better dea!" and that makes it very hard to do the shopping. There may be a better way for you to save money, so be open to options, but stick to your guns when you are doing the shopping! Ask for exactly the same thing from every one or you will never know who is really giving you the best deal.

    If you do decide that one program really is better for you than the one that you started looking for, that's ok. You can always start the shopping over again. A few extra minutes or even hours on the phone is nothing compared to making higher payments for years to come. Even if you start over again, the list will be shorter since you likely have a real good idea of who you won't do business with regardless of the price.

    Do give extra credit to the person who came up with the idea of a great mortgage program for you and as long as rates are the same, you should go with that person and reward them for being more creative and helpful to you. However, it never hurts to make a few extra phone calls just to make sure they gave you a good deal.


  3. Do NOT call a bunch of lenders and ask, "What are your rates?"

    Almost every lender has at least a dozen programs, each with 10 or more rate vs. fee alternatives. That's over 100 choices.

    Many lenders quote a program which was designed specifically to snooker the telephone rate shoppers. It will "sound good" because it was designed to "sound good."

    Other lenders - some people estimate higher than 50% - simply may not tell you the truth.

    Some Loan Reps purposely lie to phone shoppers in order to induce borrowers to apply with them.

    You are not smart enough to "catch them."

    Be careful with "Zero Cost" loans. Read my article about no cost loans here.
    These can be great for your situation, but Remember - Nothing is free!

  4. Your objective is to find a lender you can TRUST.
    Ask advice from your friends, co-workers, neighbors who are homeowners. Some of them will have had positive experiences with a lender. You need to assess the competence and communication skills of the Loan Rep who will be handling your transaction.

    I would avoid the huge institutions which hire Go-fers for $7 per hour and call them Mortgage Consultants. They don't know much and have no power within their company. You want a rep who is making a commission and whose paycheck depends on you being happy. Any rep who does not understand that they make more money from the 5 friends you will tell about the great experience is not in it for the long run and is likely not in it for you.

  5. Determine which loan program is best for you.
    Listen to the options that reps tell you about with an open mind. There are so many programs out there that the one you have chosen really might have a very good alternative (even those who you have no intention of working with!)

    Just remember, that even though something may sound better, the bottom line is how much will it cost you. A good mortgage professional will take the time to show you not only how will you save money, but also the possible disadvanted of taking a different program.

    Here are three very simple guidelines to follow for choosing a loan program.

    First, do NOT pay for 30 years of expensive rate protection (what the 30 year fixed rate loan does) if you are only going to be in your home for 5 or 7 years. Consider the options.

    Second, if you are a Teacher, a retired Minister, or someone with an uncertain job future, you are in no position to take risks, you need a fixed rate loan.

    Third, if your income is rising, if rates are falling, an interim ARM fixed for however long you intend to be in the property may be more suitable for you.

  6. If you choose an ARM,
    be sure to ask and understand which index your interest rate will be tied to once the rate begins to adjust.
    - If rates are rising, choose a loan tied to a lagging index such as the 11th District Cost of Funds.
    - If rates are falling, choose a loan tied to T-Bill's, CD's, or LIBOR. Re-fi when the rate environment changes.

    Read my article about ARM programs

  7. There really should NOT be a big difference in Rates and Costs
    For the common programs, the differences in rates between reliable Lenders is minuscule. If it's not, then don't be afraid to ask why! If there is a legitimate answer, you will be able to tell.

    For example, most Conventional loans are sold to FNMA or FHLMC which buy loans from 24,000 banks, S&L's, and mortgage bankers. Each of those 24,000 lenders have the same "cost of funds" on any given day. You want a lender who will "sell" you FNMA money at the lowest mark-up.
    (Remember what I said about Trust?)

    Now, there are times when one bank or lender will lower the markup on a cretain product and give a special and there is where a broker can come in handy. They will have access to the different lenders and a good mortgage professional will keep up on those differences.

  8. The Good Faith Estimate
    Your lender is legally obligated to send you the RESPA and Good Faith Estimate of Closing Costs within 3 days of application. Insist on this!!!!

    Read them and ask questions until you understand them.

    While this disclosure is not binding on the Lender, it will show the costs and fees on the program on the date you applied, a good starting point.

  9. Getting your Rate Locked in
    Many people think that their rate is locked in at the rate shown. This is not the case! You must sign a rate lock sheet in order to guarantee your rate.

    You need to find out your lender's lock policy. The market can change rapidly. Do they need it in writing or can you lock in over the phone and sign the lock-in sheet after the fact?

    Developing and executing a good lock-in strategy is very important. Make that strategy clear to your mortgage professional so that they can work with you. Don't surprise them later with "I intended to lock in at that rate"

    Stay in contact with your mortgage professional.
    Set up a schedule to speak with them on a regular basis and stick to it.

    Bottom Line on Locking in your rate? You have to make the payments, not your mortgage professional.

    Advice is great, but the market moves sharply at times and nobody can predict those movements very far in advance. I have seen rates jump up sharply too many times with absolutely no notice. More people who have tried to get that extra 1/8% lower have been disappointed than have been satisfied.

    When you get a rate you are happy with, lock it in!

  10. Mistakes can be made
    The mortgage industry has grown so fast that a number of the people in the industry are new to their jobs. This is not an excuse for people, just an explanation as to why you need someone you can trust to work with.

    A good mortgage professional may make it seem smooth and will, of course, never make you aware of a problem. A good mortgage professional will let you know of an issue that will hold things up and take care of it so that you get the same terms you signed up for.

    If there is a glitch, roll with it. You would rather have things right thatn to pay for it for 30 years.

  11. About the Closing.
    Your Mortgage Banker will call you when loan documents are delivered to them to set up a closing time. They will be ready to go, but don't be afraid to set the time back in order to get all the documents to review. This can be difficult since many title companies do not prepare the closing documents until the day of the closing, but don't be afraid to reschedule if they are not right.

    Bring to the closing the initial good faith estimate you were given.
    Compare this with the settlement statement.
    Expect minor discrepencies. (A good mortgage person will have already told you!)


    In the event there is more than a minor discrepancy, be willing to grab your coat. A good mortgage professional will be ready to grab theirs too and come back when the numbers are right.

    Not everybody is perfect, mistakes can be made. It doesn't mean that you have to pay for them!

    If you see the letters, "P.O.C."
    It means that an item is being Paid Outside Closing.
    Either an item was already paid (like the appraisal or any costs you agreed the bank or broker will pay for you OR it means the Mortgage Broker is getting paid something in addition to their Loan Origination Fee.

    That's OK if the Origination Fee and the amount P.O.C. add up to what you agreed upon.
    (e.g.- 1 point Origination and 1 point P.O.C. is OK is you agreed that they would make 2 points)

    If you made no arrangement in advance and that fee is in the 1% to 1-1/2% to 2% range of the amount of the loan, you can still accept that you got a good deal on your mortgage. Anything less than 1% and you got a Great Deal.

    Lenders who are not honorable - there are some - are used to blowing off people who just complain a little. There are some companies who intentionally add to the fees and hope that you will sign the papers rather than get up and walk out!

  12. Keep an Eye on that Payment after you Close!
    Most people just don't pay attention to their mortgage. The bill comes every month and they just pay what it says to. They do not remember what the rate is and if it's an ARM, they are only dimly conscious of the variations.

    Every year, Lenders make millions of dollars of profit off of people who weren't aware that somewhere along the line they could have re-fied into a lower cost loan.

    Here's some good advice: develop an active relationship with your mortgage. Write down the key features of your loan and pay attention to the market. Since you have found a lender you can trust, ask them to keep you informed of developments which could be of benefit to you.


Summary
These are 10 mortgage tips to get you well on your way to being a savvy mortgage shopper!

Always remember that in shopping for a mortgage that although the end result will be a great rate with great costs, the first objective is to find someone you can trust and the second objective is to find the program that is best for you. If you have found these tow, the great rate and costs will follow right along.

There are some terrific Mortgage Professionals out there and if you are pleased with yours, reward that person and his firm by referring them to friends.



If you are dissatisfied, there are a Regulatory bodies in every state and HUD in Washington who can examine cases of irregularity. Don't be shy. Our industry would be a lot better off if people DID complain when they are abused.




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Getting an Accurate Mortgage Quote

Tips for A Stress Free Mortgage

Items that determine your mortgage rate

Is it a scam or For Real? Mortgage Broker Tricks

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Avoid becoming House Poor - Ways to still get the home you really want



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